Support that keeps your integrations running.

Responsive support from the engineers who build Uniflox, training that gets your team productive fast, and a Center of Excellence to keep quality high as you scale.

Talk to Us About Support Explore Training

Support tiers

Choose the coverage your operations need.

Standard support is included with every license. Upgrade for round-the-clock coverage, or let us run your integrations for you.

Uniflox support tiers compared
Tier	Coverage	Response (P1)	Channels
Standard Included with license	Business hours	[8 business hours]	Portal, email
Premium	24×7 for P1	[1 hour]	Portal, email, phone
Managed Integration Services	We operate and monitor your integrations	Per SLA	Dedicated team

Standard

Business-hours help through the support portal and email, for every licensed customer.

Premium

24×7 coverage for P1 incidents, with phone access for when production can't wait.

Managed Integration Services

A dedicated team operates and monitors your integrations against an agreed SLA.

Training

Get your team productive in days.

Hands-on courses for developers, architects, administrators and Mule developers moving to Uniflox.

Uniflox Developer Fundamentals

Flows, connectors, transformations, error handling and export, from first canvas to running service.

[2] days

Advanced Integration Patterns & GoWeave

Scatter-Gather, Batch, resilience patterns and advanced GoWeave transformations.

[2] days

MuleSoft-to-Uniflox Conversion Workshop

For Mule developers: import, review and remediate converted projects with confidence.

[1] dayFor Mule developers

Administrator & DevOps

Installation, RBAC, secrets, CI/CD pipelines and deploying generated services.

[1] day

Virtual instructor-led Onsite Self-paced Coming soon

Center of Excellence

Scale integration quality across every team.

As more teams build on Uniflox, consistency matters. We help you stand up a Center of Excellence that sets the standards, curates reusable assets and keeps architecture decisions sound.

Plan Your CoE Implementation Services

Governance
Ownership, review and release processes that fit your organization.
Standards
Naming, error-handling, logging and security conventions for every flow.
Reusable asset libraries
Templates, global configurations and custom connectors that teams share.
Architecture review boards
Expert review of designs before they reach production.